Refunds & Returns Policy

Cancelación de orden

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Reembolsos

Su satisfacción es nuestra prioridad #1. Por lo tanto, puede solicitar un reembolso o un reenvío de los productos pedidos si:

No se emiten el reembolso si:

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contáctenos page.

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