SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nobble (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nobble.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful bear
Juste 10 jours pour la livraison. C'est trop rapide. Le produit est très mignon.
mi segundo pedido son presiosos y las niñ@ super contentos gracias recomendado y muy rapido el envio a canarias
Doux et tordu. :) Nounours normal, éclaire, déborde. Mais pour la qualité, personne ne suit-jusqu'à la symétrie du nounours loin... Donc pour jouer et non sur une étagère debout. Trois piles aa (doigt) non fournies.
C'est un super produit, j'ai acheté ça pour ma copine car elle aime les peluches et elle aime les feux LED, je suis assez sûr qu'elle va adorer ça, c'est assez dope
Magnifique ours, toucher doux, je recommande.
Franchement j'étais septique mais c est exactement que dans les magasin pas déçus du tous ma fille va être très contente
Le produit est bon seulement le légèrement ne le font pas, ce qui est dit dans la publicité. Je ne suis pas content.
Je recommande, les ours sont super. Vaut l'achat. Le délai de livraison est également correct. Je vous encourage à acheter.
Comme sur la photo, les lumières changent de couleur comme celles de noël!! J'adore.
9 jours se sont écoulés depuis l'achat jusqu'à la livraison!! Livraison express. Super vendeur. Je recommande
Produit conforme à la description, expédition très rapide en 9 jours car le colis était chez moi c'est un gros plus .. L'ours n'a pas 50 cm mais il est super .. Je recommande vivement ce vendeur, je vais certainement encore commander quelque chose chez lui ..
J'adore!! C'est exactement ce que démontre la photo, fonctionne parfaitement, va avec des piles et c'est super doux .. Très bon achat
Très jolies peluches
Tout est comme décrit. Très doux. Je recommande vivement.
Le colis est arrivé en 2 semaines. Ressemble à la photo, fonctionne à partir du bouton sur la patte avant, les couleurs changent. 5 cm plus court que la taille promise.
Tout simplement génial. Je suis très contente. Arrivé rapidement. Bon emballage. Je recommande le vendeur.
Bel ours comme descrption. J'en ai commandé un autre
Très adorable ours. Super qualité, sans odeur. Mon fils est extrêmement content. Merci