SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Nobble (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nobble.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beau! Cela donne beaucoup de lumière, ce sont des LED blanches. Il est bien emballé avec du polyespan pour ne pas se casser. Je recommande ce magasin!
bien emballé. livraison rapide et gratuite
Très bien emballé avec du papier bulle et du polyester, très joli, vraiment satisfait
J'ai commandé pour un ami pour mon anniversaire. Il est venu en excellent état, il était bien emballé.
Well-packed and beautiful! Thanks
Commandé le 31/12 reçu le 7/01 grâce au vendeur. La rose est si belle!
Merci au vendeur. C'est beau. Je l'achète pour ma copine. Elle aime ça.
C est trop beau
C'est exactement comme sur les photos de présentation, très jolie. Il est arrivé en 2 semaines quasiment, fonctionne avec des piles et était très bien emballé, parfait (ma maman à adoré).
Cadeau parfait! même que l'image. Je recommande ce magasin !!!!
Problem of delivery at first: "shipment canceled" but after contact with the store, a new package was sent to me quite quickly (10 days)
Very beautiful! Ordered as a gift. Recommend.
I was very afraid of the quality, but finally I'm not disappointed at all! I just imagined it a bigger one. Quick reception in France
It's just magic .... Such a beauty.... Recommend. Just super
ma maman adore ça
Very happy, I arrive early and complete good condition.
Beautiful! Frankly value for money at the top
Je suis très satisfait et j'ai été livré très rapidement! Je le recommande.
Perfect! It's very nice, the taken is folded that resonable
Très vite expédié vraiment magnifique j'adore j'en achèterai une seconde. Très bien emballé
very nice gift! Thank you! Great package.
Very beautiful is suitable for my order nothing to break I recommend
Very beautiful pink corresponds to the description well packaged
Waww, beautiful!!! Fast delivery, the product is super well protected, and packed. Batteries are not supplied with. She arrived rather than planned, 2 days before
Superb arrival rather than expected and the object is even more beautiful than the sales site